About the role of Academy Trainer at Aira

Are you looking for a role where you can make a real impact? The role of Academy Trainer at Aira not only supports others to achieve their full potential, but sits at the forefront of Aira's mission to decarbonise domestic heating in the UK and Europe. At Aira, excellence in training means we all achieve our full potential; As individuals, as a company, and as an industry.

In the role of Aira's Academy Trainer, you will be responsible for the initial onboarding of all new-starters at the Aira Academy. You will introduce new colleagues to Aira - our history, our values, and our mission.

Your work will take a holistic approach to managing and developing the Learning Cycle for Aira's customer-facing professionals, which will include initial introduction to the Aira's ways of working, as well as ongoing coaching through in-person facilitated activities and virtual learning.

You will conduct skills gap analysis, prepare learning materials, and evaluate results after each training session. You will also work closely with all of our customer focused teams, to identify challenges they face in their role and create and implement training which supports increased productivity.

You will develop and deliver training programs that cover all aspects of the customer experience, including product knowledge, Aira ways of working, and relationship management. 

Aira is a fully integrated Renewable Tech and Clean Energy Heating company, as such you will have the opportunity to observing business to customer interactions and provide constructive feedback to team members. Your collaboration with Management and Team Leaders will be essential to identify areas of improvement which will drive meaningful change, and increased productivity.

This role is based Monday - Friday at the Aira Academy in Halfway, Sheffield. The role is 40 hours per week, with office hours of 8am to 5pm. You will need to make site-visits and travel to meet colleagues across the UK, in which case you will be provided with the use of an Aira car or van. You will need a driving license and be happy to drive for this role.

What you'll need to have for the role of Academy Trainer at Aira

At Aira, we believe in the power of potential and will work with you to develop a comprehensive understanding of Clean Energy Heating, our processes, and our systems. You will need to have the following qualifications and experience to be considered for this role:

• Experience working in customer roles
• Strong coaching, communication, presentation, and facilitation skills
• Hands on experience with online LMS's
• CIPD Level 3 foundation certificate, CIPD Level 5 associate diploma, or equivalent qualifications

Salary and benefits

• Salary of £50,000
• 25 days Annual Leave + Bank Holidays 
  
• Health Cash Plan
• Reward Gateway (shopping discount)
• Life insurance
• Pension
• All tools, uniform, and equipment provided
• Company Phone 

At Aira, We’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.